最新CAD2020装不上，无法试用。

azhens

最新CAD2020装不上，无法试用。装到一半直到装2020主程序的时候就回滚了，直到最后弹出“安装未完成” 错误代码1603.我的系统win7_64 bit.最后什么也没有装上。
线上和线下安装都试过了，退出杀毒软件后安装也试过了，都是一样的问题出现。电脑先前装有14、18、19均一次安装成功，正常运行，也都是自定义完全完整安装。20版开始装的时候，中间弹出过错误提示，本来想仔细看内容，但看了一会儿也没有点击做任何操作动作，错误提示就自动关闭了，没有任何操作，接下来看似在继续安装，但安装进度到剩下7项，显示安装CAD2020主程序的时候，安装进度剩下的项目越来越多（回滚），到最后就出现如上截图中显示的，“未安装任何项目，错误代码：1603”，随后不管系统重启还是管理员身份还是退出杀毒软件尝试安装均告失败，而且首次安装曾经出现的那个错误提示也不再出现了，不然我可以及时截屏或拍照分析错误原因，不至于这样不明不白在瞎摸索尝试。









用Autodesk Installation Diagnostic Assistant  (AIDA)工具分析出了问题原因，就是不知怎么解决？？

swb5430

刚开始也安不上，我的是系统版本低了，打了个系统补丁能装了，但是用不了，白屏~

sunboon

跟我之前遇到的问题是一样的，你试试在系统中找到自带的IE，能不能正常联网。我的就是IE出了问题，升级到IE 11，就正常安装了。

azhens

sunboon 发表于 2019-4-1 13:51
跟我之前遇到的问题是一样的，你试试在系统中找到自带的IE，能不能正常联网。我的就是IE出了问题，升级到IE ...

这和IE联网应该没有关系，IE肯定联网的，显示的应该是编码错误 UnicodeEncodeError

azhens

azhens 发表于 2019-4-1 14:14
这和IE联网应该没有关系，IE肯定联网的，显示的应该是编码错误 UnicodeEncodeError

我的Win7_64bit,就是IE11.

buxun

有无提示不能在C盘建立autocad 2020文件夹，若有就要关闭受访问的文件夹权限控制

azhens

buxun 发表于 2019-4-1 22:21
有无提示不能在C盘建立autocad 2020文件夹，若有就要关闭受访问的文件夹权限控制

没有任何弹窗及出错提示，装到主程序就开始回滚，最后安装自动结束退出。

azhens

2019/4/1:17:32:11 Administrator WIN-20190228UJQ === Setup started on WIN-20190228UJQ by Administrator ===
2019/4/1:17:32:11 Administrator WIN-20190228UJQ Path_Length: 109
2019/4/1:17:32:11 Administrator WIN-20190228UJQ Current Directory C:\Autodesk\AutoCAD_2020_Simplified_Chinese_Win_64bit_dlm
2019/4/1:17:32:11 Administrator WIN-20190228UJQ Launch
2019/4/1:17:32:11 Administrator WIN-20190228UJQ CommandLine
2019/4/1:17:32:11 Administrator WIN-20190228UJQ Path_Length: 109
2019/4/1:17:32:11 Administrator WIN-20190228UJQ Current Directory C:\Users\ADMINI~1\AppData\Local\Temp\_AI4163.tmp
2019/4/1:17:32:15 Administrator WIN-20190228UJQ === Setup ended ===
2019/4/1:17:32:11 Administrator WIN-20190228UJQ === Setup started on WIN-20190228UJQ by Administrator ===
2019/4/1:17:32:11 Administrator WIN-20190228UJQ Path_Length: 109
2019/4/1:17:32:11 Administrator WIN-20190228UJQ Current Directory C:\Users\ADMINI~1\AppData\Local\Temp\_AI4163.tmp
2019/4/1:17:32:11 Administrator WIN-20190228UJQ Launch
2019/4/1:17:32:11 Administrator WIN-20190228UJQ Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\ADMINI~1\AppData\Local\Temp\_AI4163.tmp\Setup\AcSetup.dll
2019/4/1:17:32:11 Administrator WIN-20190228UJQ Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2019/4/1:17:32:15 Administrator WIN-20190228UJQ PageOpen LaunchDialog
2019/4/1:17:32:17 Administrator WIN-20190228UJQ PageOpen LicenseDialog
2019/4/1:17:32:20 Administrator WIN-20190228UJQ PageOpen ProductInfoDialog
2019/4/1:17:32:20 Administrator WIN-20190228UJQ PageOpen ProductSelectionDialog2
2019/4/1:17:32:44 Administrator WIN-20190228UJQ PageOpen FullProgressDialog
2019/4/1:17:32:44 Administrator WIN-20190228UJQ SetupUiUtil::IsDriveSSD: path is d:\Program Files\Autodesk
2019/4/1:17:32:44 Administrator WIN-20190228UJQ Installing DirectX Runtime: "C:\Autodesk\AutoCAD_2020_Simplified_Chinese_Win_64bit_dlm\3rdParty\DirectX\DXSETUP.exe" /silent
2019/4/1:17:32:46 Administrator WIN-20190228UJQ DirectX Runtime return code: 0
2019/4/1:17:32:46 Administrator WIN-20190228UJQ Install DirectX Runtime Succeeded
2019/4/1:17:32:47 Administrator WIN-20190228UJQ Installing Autodesk Licensing: "C:\Autodesk\AutoCAD_2020_Simplified_Chinese_Win_64bit_dlm\x86\AdskLicensing\AdskLicensing-installer.exe" --mode unattended --unattendedmodeui none
2019/4/1:17:32:48 Administrator WIN-20190228UJQ Autodesk Licensing return code: 0
2019/4/1:17:32:48 Administrator WIN-20190228UJQ Install Autodesk Licensing Succeeded
2019/4/1:17:32:48 Administrator WIN-20190228UJQ Installing Save to Web and Mobile Feature: ADSK_EULA_STATUS=#1 MUILANG=zh-cn SETUP_PACKAGENAME="Autodesk® AutoCAD® 2020" SETUP_PACKAGECODE={28B89EEF-3001-0000-0002-CF3F3A09B77D} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={D98B88A0-50EC-4B88-9CA3-EA909DD6BC8C} ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_2020_Simplified_Chinese_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2019/4/1:17:32:48 Administrator WIN-20190228UJQ Install Save to Web and Mobile Feature Succeeded
2019/4/1:17:32:49 Administrator WIN-20190228UJQ Installing Autodesk Single Sign-On: ADSK_EULA_STATUS=#1 MUILANG=zh-cn SETUP_PACKAGENAME="Autodesk® AutoCAD® 2020" SETUP_PACKAGECODE={28B89EEF-3001-0000-0002-CF3F3A09B77D} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={D98B88A0-50EC-4B88-9CA3-EA909DD6BC8C} ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_2020_Simplified_Chinese_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2019/4/1:17:32:54 Administrator WIN-20190228UJQ Install Autodesk Single Sign-On Succeeded
2019/4/1:17:32:55 Administrator WIN-20190228UJQ Installing ACA & MEP 2020 Object Enabler: TRANSFORMS="C:\Users\ADMINI~1\AppData\Local\Temp\_AI4163.tmp\x64\ACAOE\AcaOE-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_2020_Simplified_Chinese_Win_64bit_dlm\" INSTALLDIR="d:\Program Files\Autodesk\AutoCAD 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2019/4/1:17:32:56 Administrator WIN-20190228UJQ Install ACA & MEP 2020 Object Enabler Succeeded
2019/4/1:17:32:57 Administrator WIN-20190228UJQ Installing Autodesk AutoCAD 2020: TRANSFORMS="C:\Users\ADMINI~1\AppData\Local\Temp\_AI4163.tmp\x64\ACADPRIVATE\AcadPrivate-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_2020_Simplified_Chinese_Win_64bit_dlm\" INSTALLDIR="d:\Program Files\Autodesk\AutoCAD 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2019/4/1:17:32:57 Administrator WIN-20190228UJQ Install Autodesk AutoCAD 2020 Failed Installation aborted, Result=1603
2019/4/1:17:32:58 Administrator WIN-20190228UJQ Installing Autodesk AutoCAD 2020: TRANSFORMS="C:\Users\ADMINI~1\AppData\Local\Temp\_AI4163.tmp\x64\ACADPRIVATE\AcadPrivate-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_2020_Simplified_Chinese_Win_64bit_dlm\" INSTALLDIR="d:\Program Files\Autodesk\AutoCAD 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2019/4/1:17:32:58 Administrator WIN-20190228UJQ Install Autodesk AutoCAD 2020 Failed Installation aborted, Result=1603
2019/4/1:17:32:58 Administrator WIN-20190228UJQ Component: ACADPV failed with code 16032019/4/1:17:32:59 Administrator WIN-20190228UJQ DoASPUninstall: productCode = {448BC38C-2654-48CD-BB43-F59A37854A3E}
2019/4/1:17:32:59 Administrator WIN-20190228UJQ verifyCertificates The file "C:\Users\ADMINI~1\AppData\Local\Temp\_AI4163.tmp\Setup\SolutionProvider.dll" is signed.
2019/4/1:17:32:59 Administrator WIN-20190228UJQ CertFindCertificateInStore C:\Users\ADMINI~1\AppData\Local\Temp\_AI4163.tmp\Setup\SolutionProvider.dll Succeeded
2019/4/1:17:33:02 Administrator WIN-20190228UJQ Download Play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utili ... olutionProvider.exe
2019/4/1:17:33:02 Administrator WIN-20190228UJQ Notify play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utili ... olutionProvider.exe
2019/4/1:17:33:02 Administrator WIN-20190228UJQ Notify info SOLUTION_PROVIDER_PACKAGE 1001(download started) https://emsfs.autodesk.com/utili ... olutionProvider.exe
2019/4/1:17:33:02 Administrator WIN-20190228UJQ Notify info SOLUTION_PROVIDER_PACKAGE 1003(unpackage started) https://emsfs.autodesk.com/utili ... olutionProvider.exe
2019/4/1:17:33:06 Administrator WIN-20190228UJQ Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utili ... olutionProvider.exe
2019/4/1:17:33:06 Administrator WIN-20190228UJQ Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utili ... olutionProvider.exe
2019/4/1:17:33:06 Administrator WIN-20190228UJQ Notify info SOLUTION_PROVIDER_PACKAGE 1009(download completed) https://emsfs.autodesk.com/utili ... olutionProvider.exe
2019/4/1:17:33:06 Administrator WIN-20190228UJQ Notify info SOLUTION_PROVIDER_PACKAGE readerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utili ... olutionProvider.exe
2019/4/1:17:33:06 Administrator WIN-20190228UJQ Notify info SOLUTION_PROVIDER_PACKAGE 1011(unpackage completed) https://emsfs.autodesk.com/utili ... olutionProvider.exe
2019/4/1:17:33:06 Administrator WIN-20190228UJQ Notify info SOLUTION_PROVIDER_PACKAGE writerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utili ... olutionProvider.exe
2019/4/1:17:33:06 Administrator WIN-20190228UJQ Download Complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utili ... olutionProvider.exe
2019/4/1:17:33:06 Administrator WIN-20190228UJQ Notify complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utili ... olutionProvider.exe
2019/4/1:17:33:06 Administrator WIN-20190228UJQ verifyCertificates The file "C:\Users\ADMINI~1\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe" is signed.
2019/4/1:17:33:06 Administrator WIN-20190228UJQ CertFindCertificateInStore C:\Users\ADMINI~1\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe Succeeded
2019/4/1:17:33:06 Administrator WIN-20190228UJQ Extracting files from solution stub
2019/4/1:17:33:06 Administrator WIN-20190228UJQ verifyCertificates The file "C:\Users\ADMINI~1\AppData\Local\Temp\_AI4163.tmp\Setup\SolutionProvider.dll" is signed.
2019/4/1:17:33:06 Administrator WIN-20190228UJQ CertFindCertificateInStore C:\Users\ADMINI~1\AppData\Local\Temp\_AI4163.tmp\Setup\SolutionProvider.dll Succeeded
2019/4/1:17:33:06 Administrator WIN-20190228UJQ AnalyzeInstallFailure() for log file: C:\Users\ADMINI~1\AppData\Local\Temp\Autodesk AutoCAD 2020 Private Install.log
2019/4/1:17:33:06 Administrator WIN-20190228UJQ AnalyzeInstallFailure() GetErrorontext returned: Error Context 1: 5 2: 3: 0
CustomAction licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (C8:04) [17:32:58:877]: Machine policy value 'DisableRollback' is 0
MSI (s) (C8:04) [17:32:58:877]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 17:32:58: licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B. Return value 3.
MSI (s) (C8:04) [17:32:58:877]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (C8:04) [17:32:58:877]: No System Restore sequence number for this installation.
MSI (s) (C8:04) [17:32:58:877]: Unlocking Server
2019/4/1:17:33:06 Administrator WIN-20190228UJQ AnalyzeInstallFailure() GetErrorContext returned: Error String fatal error
2019/4/1:17:33:06 Administrator WIN-20190228UJQ AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=ACD&search=fatal error&sort=score&page=1&v=2020
2019/4/1:17:33:06 Administrator WIN-20190228UJQ AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/4/1:17:33:07 Administrator WIN-20190228UJQ Rollback ACA & MEP 2020 Object Enabler Succeeded
2019/4/1:17:33:10 Administrator WIN-20190228UJQ Rollback Autodesk Single Sign-On Succeeded
2019/4/1:17:33:11 Administrator WIN-20190228UJQ Rollback Save to Web and Mobile Feature Succeeded
2019/4/1:17:33:11 Administrator WIN-20190228UJQ Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/4/1:17:33:11 Administrator WIN-20190228UJQ Rollback: DirectX Runtime component is exe :Ignored Rollback.
2019/4/1:17:33:11 Administrator WIN-20190228UJQ PageOpen InstallCompleteDialog
2019/4/1:17:33:27 Administrator WIN-20190228UJQ === Setup ended ===

azhens

azhens 发表于 2019-4-1 22:46
2019/4/1:17:32:11 Administrator WIN-20190228UJQ === Setup started on WIN-20190228UJQ by Administrato ...

看得懂的分析一下，应该有高手在这里，不吝赐教。🙏

cheefeel

我的错误代码也是1603，这是因为你没有卸载干净。
使用Everything搜索并删除所有C盘中的Autodesk目录，然后删除注册表中以下两项
HKEY_CURRENT_USER/Software/Autodesk/
HKEY_LOCAL_MACHINE/Software/Autodesk/
再安装就行了